国际货运代理有限公司导入和导出的非核心业务解决方案供应商,服务包括酒店预订、旅游交通、外语翻译、采购代理、法律咨询、拖车报关、码头、仓储、国际海运,空运,快递,目的地,报关,发货,等,帮助客户退出复杂的非核心业务,专注于自己的核心业务,从而提高客户的竞争力,为客户的客户创造更多的价值。
我们的理念是“服务创造客户价值”。我们所有的服务都是基于对客户在商业活动中的各种需求的研究和探索。每一项服务都会为客户带来价值。员工的行为和思想是由顾客价值的创造所引导的。
我们以独特的方式体现这一理念:关注客户需求的变化，不断调整服务流程和标准，紧跟客户的步伐;“预见”隐藏的问题和风险，并在其发生之前加以防范，从而从根本上保障货物的安全;“综合货物信息系统管理”各项服务，让客户了解自己的全部货物情况;尽量使用电子邮件和电子文件来节约纸张、水和电，减少排放和节约能源，尽我们最大的努力保护环境，创造一个绿色的家园。
量身定制的服务流程:根据客户的不同情况和具体需求，我们将与客户共同协商一个专属于客户的服务流程，确保每一个环节都能源自客户自身的需求;避免先入为主的常见错误。
“即时消息服务”，当服务流程中的一个链接完成后，我们会通过邮件或手机短信的方式通知您商品的最新进展，让您了解自己的商品。
与客户一起不断完善服务:每次服务结束后，我们都会总结经验，征求客户意见，完善服务流程，从而提升客户价值。
International freight forwarders co., LTD. Is a import and export of non-core business solutions suppliers, services include hotel reservation, travel transport, foreign language translation, procurement agent, legal advice, the trailer customs declaration, wharf, warehousing, international shipping, air transport, express delivery, destination, customs clearance, delivery, etc., to help customers to withdraw from the complicated non-core business, to focus on their core business, thus improve the customer's own competitiveness, and create more value for the customer's customer.
Our philosophy is "service creates customer value". All our services are based on the research and exploration of customers' various needs in business activities. Each service will bring value to customers. The behavior and thought of employees are guided by the creation of customer value.
We embody this concept in unique and distinctive ways: focusing on the change of customer needs, constantly adjusting the service process and standards, and keeping up with the pace of customers; "Foresee" hidden problems and risks and prevent them before they happen, so as to fundamentally secure the goods; "Integrated cargo information system management" each service, let the customer know all their cargo situation; Try to use E-mail and electronic documents to save paper, water and electricity, reduce emissions and save energy, and do our best to protect the environment and create a green home.
Tailor-made service process: according to different situations and specific needs of customers, we will jointly negotiate with customers on a service process dedicated to customers, to ensure that each link can be derived from customers' own needs; Avoid the common error of preconception.
"Instant message service", when a link in the service process is completed, we will inform you of the new progress of the goods by email or mobile phone SMS, so that you can know your own goods.
Work with customers to continuously improve the service: after each service, we will summarize the experience, solicit customers' opinions, and improve the service process, so as to improve customer value.